Mahjong Terms & Conditions — Platform Usage Rules
This document contains the terms and conditions governing the use of the mahjong platform. Please read the full content before registering or using any of our services. Continued use of the platform constitutes your acceptance of all terms stated herein.
Effective Date: These terms take effect from the date your account is registered. mahjong reserves the right to update these terms from time to time. Users will be notified via the platform or their registered email.
1. Acceptance of Terms of Use
By accessing, registering for, or using any part of the mahjong platform, you agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, you are not permitted to use our platform.
These terms constitute a legally binding agreement between you as the user and mahjong as the platform operator. Continued use of the platform following any amendment to these terms constitutes acceptance of the updated terms. You are responsible for reviewing these terms periodically.
This platform is intended solely for individuals aged 18 and above who are legally eligible under Malaysian law to participate in the activities offered. By registering an account, you confirm that you meet these eligibility requirements.
2. Account Creation & Security Responsibilities
To access the full range of mahjong services, you must register an account by providing accurate, complete, and up-to-date information. Providing false or misleading information constitutes a breach of these terms and may result in immediate account termination.
Each user is permitted to hold only one registered account. Owning multiple accounts under the same identity is strictly prohibited, and duplicate accounts may be suspended without prior notice. mahjong reserves the right to conduct identity verification through a KYC (Know Your Customer) process at any time deemed necessary.
You are solely responsible for maintaining the confidentiality of your account password. You must notify mahjong immediately if you suspect any unauthorised access to your account. The platform will not be held liable for any losses arising from your failure to safeguard your login credentials.
- Use a strong and unique password for your mahjong account.
- Do not share your login details with anyone.
- Log out of public devices after every session.
- Enable two-factor authentication if available in your account settings.
3. Platform Usage Rules & User Responsibilities
Mahjong users agree to use this platform solely for lawful purposes and in compliance with all applicable Malaysian laws. You are not permitted to use the platform for fraudulent activity, money laundering, or any other illegal purpose.
The use of automation software, bots, scripts, or any unauthorised method to access or manipulate the platform is strictly prohibited and may result in account termination and legal action. mahjong reserves the right to investigate suspicious activity and take appropriate action, including freezing account balances during an investigation.
Users are also prohibited from:
- Attempting to hack, disrupt, or damage the platform's systems.
- Using the platform for commercial purposes without written authorisation.
- Uploading or distributing harmful, inciteful, or unlawful content.
- Impersonating another party or providing a false identity when dealing with the support team.
- Exploiting technical errors or system vulnerabilities for personal gain.
4. Payments, Deposits & Transactions in Malaysian Ringgit
All financial transactions on the mahjong platform are conducted in Malaysian Ringgit (RM). We support a range of local payment methods including TNG eWallet, FPX (Financial Process Exchange), and DuitNow. Deposits are typically credited to your account within minutes of successful verification.
Minimum deposit amounts and withdrawal limits are subject to the platform's current policies and may change from time to time. Users are encouraged to check the latest limits in the account section before making any transactions.
All withdrawal requests are subject to an identity verification process that may require supporting documents. mahjong reserves the right to delay or reject withdrawals where suspicious activity, a breach of terms, or outstanding compliance requirements are identified.
Bonuses and promotions credited to your account are subject to separate rollover (turnover) requirements. Bonus balances cannot be withdrawn directly until the rollover conditions are fully met. For full details, please refer to the Promotions platform.
5. Account Policy, Liability Limits & Intellectual Property
Account Suspension & Closure
Mahjong reserves the right to suspend, restrict, or close any user account without prior notice in the event of a breach of terms, fraudulent activity, platform abuse, or legal compliance requirements. In cases where an account is closed due to a breach, any outstanding balance may be withheld pending the outcome of an investigation.
Users who wish to voluntarily close their account may contact the support team. Any legitimate remaining balance will be processed for withdrawal in accordance with standard procedures, provided all conditions are met and there are no pending cases tied to the account.
Platform Liability Limits
Mahjong shall not be liable for any indirect, incidental, or consequential losses arising from the use of, or inability to use, the platform. This includes losses resulting from service disruptions, technical errors, cyberattacks, or factors beyond the platform's control. mahjong's total liability under any circumstances shall not exceed the amount deposited by the user in the 30 days preceding the claim.
Intellectual Property
All content on the mahjong platform — including logos, designs, text, graphics, and software — is the exclusive property of mahjong and is protected under Malaysian intellectual property law. Any reproduction, redistribution, or reuse of content without written permission is prohibited and may result in legal action.
6. Changes to Terms, Third-Party Links & Governing Law
Changes to These Terms
Mahjong reserves the right to modify, update, or replace any part of these terms at any time. Amendments take effect upon publication on the platform. Users will be notified via in-platform notifications or their registered email. Continued use of the platform after any amendment is published constitutes acceptance of the updated terms.
Links to Third-Party Sites
The mahjong platform may contain links to third-party websites or services for informational purposes. mahjong is not responsible for the content, privacy policies, or practices of any third-party sites. Access to third-party sites is at the user's own risk, and we encourage you to review the terms and privacy policies of those sites before using them.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with these terms shall first be resolved through negotiation. If a resolution cannot be reached, both parties agree to refer the matter to a court of competent jurisdiction in Malaysia.
For any questions related to these terms, please contact our support team. Further information is also available in the FAQ and Privacy Policy mahjong platform.
Register an Account & Use the Platform with Confidence
With a clear understanding of these terms and conditions, you can use all mahjong services with full confidence. Register now and enjoy a safe online entertainment experience built for Malaysia users.